Feedback Email Examples from Top Brands
Feedback emails collect reviews, ratings, and customer insights that drive social proof and product improvement. Indian D2C brands use post-purchase feedback requests to build their review base, gather NPS scores, and identify product issues early. Reviews generated through feedback emails significantly boost conversion rates for future shoppers.
Best Feedback Email Examples
Here are 15 real feedback email examples from leading brands, curated from our database of 157 tracked emails.
Top Brands for Feedback Emails
These brands send the most feedback emails in our database.
Industry Breakdown
Feedback emails are most common in the Finance & Fintech industry (23.6%), followed by Business & B2B Retail (15.3%) and Apparel & Accessories (7.6%).
Feedback Email Best Practices
- Send the review request 5-7 days after delivery
- Make the review process simple with 1-click star ratings
- Incentivize reviews with loyalty points or small discounts
- Follow up once if no response, but don't over-ask
- Ask for specific feedback (product quality, fit, packaging)
- Share how customer feedback has led to product improvements
Frequently Asked Questions
When is the best time to ask for feedback?
Send feedback requests 5-7 days after delivery for physical products, giving customers enough time to try the product. For services, ask within 24-48 hours of the experience.
How can D2C brands increase review submission rates?
Offering loyalty points, simplifying the review form to 1-click ratings, and sending a single follow-up reminder can increase review rates from 5% to 15-20%.